Terms, Conditions and Privacy
We take your privacy seriously. Below we explain what we do with any personal information we receive from you in accordance with relevant data protection legislation, as well as terms and conditions connected to visiting our website – eatcreative.jp (The website) and receiving our newsletter (The newsletter).
Who we are
When we talk about Eat, we are referring to our Japanese company, Eat Creative kk and our Hong Kong subsidiary, Eat Creative Hong Kong Limited. If you need to contact us for any reason, you can do so by email, phone or post:
Japan – Eat Creative kk
4F Mita Hillside Bldg., 4-1-9 Mita, Minato-ku, Tokyo 108-0073, Japan
Tel: +81(0) 3-5484-6680
Hong Kong – Eat Creative Hong Kong Limited
Suite 1106-8, 11/F., Tai Yau Building, No. 181 Johnston Road, Wan Chai, Hong Kong
Contact: Alison Jambert: Tel: +852 6714 4150
Eat content and trademarks
All content, including Images, text, software, documentation, electronic text and image files, audio and video files and clips, and other materials on the Website are protected by copyright laws and may be covered by other restrictions as well.
Eat and its partners retain all rights to this content we prohibit the copying of any material on the Website.
Anyone wishing to use any of this content for commercial use, publication, or any other purpose must request and receive prior written permission. Please contact us at the address above.
The name “Eat Creative” and the Eat logo are registered trademarks of Eat Creative kk and may not be used without Eat’s prior, written permission. In addition, names, titles, trademarks, service marks, and logos of third parties on the Website and in the newsletter from time to time. These names and marks may not be used without prior, written permission of their respective owners.
Eat is committed to protecting the privacy of its Website visitors in accordance with applicable laws and regulations.
What sort of information does Eat collect?
We collect information about you in the following ways:
- If we meet you in person and receive your business card, have correspondence with you via email, telephone, fax, post or other channels, or if you specifically sign up for our newsletter, we will add the information we receive to our database and your email to our newsletter mailing list
- If you visit our website, Eat will collect and store aggregated or anonymized information about your activity on and interaction with the Website, such as your IP address, the type of device or browser you use, and your actions on the Website.
We also partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
How long do we keep your information?
Eat will indefinitely retain the aggregated or anonymized information collected from you to protect the safety and security of the Website, improve the Website, or comply with legal obligations.
Eat will retain your email address for as long as you are subscribed to the Newsletter. You will always have the opportunity to unsubscribe from future Newsletter correspondence.
Where we store or use your data
We may store data collected by the website manually or electronically. The data is stored on our secure servers and/or in our premises within Japan and Hong Kong.
Eat’s relationship with partners and third-parties
Eat may share the information with certain trusted third-party services to help provide, improve, promote, or protect the Website or the Newsletter. When we share information with third-parties, Eat requires that they use your information only for the purposes we have authorized, and that they protect your information at least to the same standards as Eat.
Residents of the European Economic Area and Switzerland are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to request access, corrections, and deletion of personal information. While these rights are not applicable globally, Eat treats all Website users equally and you can request access to, the correction of, or the deletion of your email addresses collected in connection with the Newsletter. Please contact us at the address above.
What you agree to
By using the Website in any manner, you represent and warrant that your use will be consistent with the Terms and Conditions on this page. You agree to indemnify, defend, and hold Eat, its affiliates, directors, officers, employees, and agents harmless from all claims, causes, costs, expenses, fees (including reasonable attorneys’ fees), judgments, liabilities, losses, and damages arising from or relating to your use of the Website.
This is explained in detail in the following Disclaimer and Limitation of Liability text:
EAT PROVIDES THE WEBSITE ON AN “AS IS” BASIS. YOUR USE OF THE WEBSITE OR ITS CONTENTS, INCLUDING, BUT NOT LIMITED TO, THE NEWSLETTER, IS AT YOUR OWN RISK. EAT DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COPYRIGHT OR TRADEMARK OWNERSHIP AND/OR NON INFRINGEMENT OF COPYRIGHTS OR OTHER THIRD PARTY PROPRIETARY RIGHTS.
EAT DOES NOT WARRANT THAT THE WEBSITE WILL PROVIDE CONTINUOUS, PROMPT, SECURE, OR ERROR-FREE SERVICE. EAT MAKES REASONABLE, ONGOING EFFORTS TO REVISE AND UPDATE THE WEBSITE, BUT ASSUMES NO LIABILITY FOR ANY ERRORS OR OMISSIONS, INCLUDING THE INACCURACY OF CONTENT, OR FOR ANY DAMAGES OR LOSSES THAT YOU OR ANY THIRD PARTY MAY INCUR AS A RESULT OF THE UNAVAILABILITY OF THE WEBSITE.
EAT ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ARISING FROM YOUR USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO THE REPRODUCTION OF THE WEBSITE’S CONTENT OR THE NEWSLETTER.
LIMITATION OF LIABILITY
NEITHER EAT, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS WILL HAVE ANY LIABILITY FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, INCIDENTAL, COMPENSATORY, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES (EVEN IF EAT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE AND/OR ITS CONTENTS, INCLUDING, BUT NOT LIMITED TO, THE NEWSLETTER.
Changes to this policy
Venue and Choice of Law
The Terms and Conditions and any amendments, or revisions are governed in accordance with the laws of Japan. Any dispute arising out of or in connection with this Agreement that cannot be resolved through good-faith negotiation shall be referred to and finally resolved by arbitration in Tokyo, Japan.
These Terms and Conditions constitute the entire agreement regarding user access to the Website. If any provision of the Terms and Conditions is deemed unlawful, void, or unenforceable, that provision will be severable from the remaining provisions and will not affect their validity and enforceability. Eat’s failure to enforce a provision on any occasion will not be construed as a waiver of such provision.
These Terms and Conditions were last modified on May 26, 2023.